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A free, independent directory

You don't have to face this alone.

One envelope from the IRS can feel like it's the only thing in the room. There is a free, legitimate way through it — no matter what it says.

Or browse the full directory

Before anything else

Do these three things first

Get your own paperwork in order before you contact anyone. It makes every conversation after this one faster.

01

Read the whole notice

Find the notice or letter number, the tax year in question, exactly what the IRS is asking for, and the response deadline. Keep every page together, in order.

02

Gather your records

Pull your most recent tax return, W-2s and 1099s, receipts, bank records, and any earlier IRS letters on the same issue. Send copies, never originals, unless the notice says otherwise.

03

Contact a professional or a free resource

Some situations call for a paid preparer or attorney. Many others can be handled for free. The next step will help you tell which.

Two quick questions

Tell us about your situation

Nothing you select here is collected or sent anywhere — it only runs in your browser.

If the notice mentions fraud, a criminal investigation, a summons, or a court date, contact a qualified attorney promptly — and keep the response deadline no matter what else you do.

Start with VITA or TCE

Free IRS-certified volunteers prepare qualifying basic returns. Confirm the local site can handle your specific situation before you book.

Find a VITA site

Contact a Low Income Taxpayer Clinic

LITCs may help eligible taxpayers with audits, appeals, collections, and disputes. Availability and income limits vary by clinic.

Find an LITC

Try the Taxpayer Advocate Service

TAS may help when regular IRS channels haven't resolved a problem, or you're facing real hardship because of it.

Contact TAS

Report and secure your identity

Report suspected tax identity theft to the IRS and file an FTC identity theft report, then request an Identity Protection PIN going forward.

Start at IdentityTheft.gov

Your matches will appear here once you've answered both questions.

Common notices, in plain language

Find your letter or notice number and see what it usually means.

Notice or issue
What it usually means
Useful starting point
CP2000
The IRS received income information that doesn't match your return. It's a proposed change — not a bill to ignore.
Understand a CP2000
Audit by mail
The IRS wants you to mail or upload documents supporting an item on your return.
Audit help from TAS
In-person audit
An examiner wants to meet or review records directly. Keep the appointment and get advice early.
Find an LITC
Balance due
The IRS says you owe tax, penalties, or interest. Options exist even if you can't pay in full.
See payment plans
Business / payroll
Payroll, employment tax, and business-return issues usually fall outside free basic preparation.
IRS small business help

The full directory

Every link here goes to a government agency, a court-recognized legal aid network, or a well-established nonprofit. Filter by category, or scan the whole list.

Free filing

IRS Free File

Guided, brand-name tax software at no cost for eligible incomes, plus free fillable forms for everyone else.

Visit IRS Free File →
Free filing

VITA & TCE sites

In-person, IRS-certified volunteers prepare qualifying returns for free — commonly for lower incomes, people with disabilities, limited English proficiency, and older adults.

Find a local site →
Free filing

Free File Fillable Forms

Electronic versions of paper IRS forms for people comfortable preparing their own return without guided software.

Use fillable forms →
Free filing

MilTax (military families)

Free tax prep and e-filing software for active-duty service members, eligible veterans, and their families, through Military OneSource.

Visit MilTax →
Notices & audits

Understanding your CP2000

The IRS's own plain-language explanation of the most common "your income doesn't match" notice.

Read the explainer →
Notices & audits

Low Income Taxpayer Clinics

Independent organizations, often tied to legal aid or law schools, that may represent eligible people in audits, appeals, and disputes.

Search for an LITC →
Notices & audits

Taxpayer Advocate Service

An independent organization inside the IRS. Its help is free and meant for hardship cases or problems normal channels haven't fixed.

Find a local TAS office →
Owe money

IRS payment plans

Short- and long-term installment agreements you can request directly with the IRS, often online, if you can't pay in full.

See payment options →
Owe money

Offer in Compromise

A way to settle tax debt for less than the full amount if paying in full would cause financial hardship. Use the pre-qualifier before you apply.

Check eligibility →
Legal help

LawHelp.org

A directory of civil legal aid by state — search it, then ask whether the organization runs a tax, consumer debt, or small-business clinic.

Search LawHelp →
Legal help

ABA Free Legal Answers

Ask a brief legal question online and get a response from a volunteer attorney in your state, free of charge.

Ask a question →
Identity & fraud

IdentityTheft.gov

The FTC's step-by-step recovery plan if someone has used your identity — including to file a fraudulent tax return.

Start your report →
Identity & fraud

IRS Identity Theft Central

What to do if you suspect tax-related identity theft, and how to get an Identity Protection PIN for future returns.

Visit Identity Theft Central →
Self-employed

IRS small business & self-employed hub

Filing requirements, estimated taxes, and recordkeeping guidance built specifically for sole proprietors and gig workers.

Visit the hub →
Self-employed

SCORE free mentoring

Free one-on-one mentoring from experienced business volunteers, backed by the U.S. Small Business Administration.

Find a mentor →
State resources

Find your state tax agency

State notices and state balances due follow separate rules from the IRS. Search "[your state] department of revenue" to find your agency's own free-help programs.

Look up state agencies →

Frequently Asked Questions

Will VITA help with an audit?+

Usually not on its own. VITA sites mainly prepare qualifying basic returns; some can explain a notice, but audits, business, payroll, and complex self-employment matters are typically outside their scope. Ask the site before you go.

What should I bring to an appointment?+

Every page of the notice, the related return, identification, and records that support the item in question. For a business matter, bring payroll reports and business records tied to the notice.

Can I wait to respond while I look for help?+

No — put the response date on your calendar first. If you can't get an appointment before the deadline, use the phone number on the notice itself to ask what to do next.

Is this site affiliated with the IRS?+

No. Free Tax Resources is an independent directory. Each organization listed here decides on its own whether it can help you, based on your income, location, and situation.

What is a CPA?+

Certified Public Accountants, known as CPAs, are paid professionals that have specialized experience in accounting and tax, and are licensed by their state boards of accountancy to represent taxpayers before the IRS for certain matters.

What is an EA?+

Enrolled Agents, known as EAs, have the privelege of representing taxpayers before the IRS. They take specialized examinations related to taxation and are authorized direclty by the IRS to represent taxpayers before them.

A quick, honest check

Free resource, or paid professional?

This isn't a directory — it's a gut check. Answer honestly and we'll tell you which direction usually makes sense for a situation like yours.

Answer both questions to see what we'd suggest.